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Privacy Policy

Effective Date: 8th August 2024

 

Welcome to MalcolmHomes.ca (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website MalcolmHomes.ca (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

What personal information do we collect from the people who visit our blog, website or app?

When visiting our site, you may be asked to enter your name, email address, phone number, or other details to allow us to contact you directly if you have enquiries.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you fill out a contact form, enter information on the website, surf the website, respond to a marketing communication or  use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding our services.
  • To communicate with you by using your email address to send you updates, newsletters, or other information related to our services. You can opt out of receiving these communications at any time.
  • To customize your experience on our Site and to remember your preferences.
  • To comply with legal obligations, we may use or disclose your information as required to comply with applicable laws, regulations, or legal processes.

How do we protect visitor information?

We implement a variety of reasonable security measures when a user places an order to maintain the safety of your personal information and protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Do we use ‘cookies’?

We do use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Firefox or Google Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies/turn cookies off, some features that make your site experience more efficient may be disabled, and some of our services may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting

We, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

How does our site handle Do Not Track (DNT) signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking.

Personal Information Protection and Electronic Documents Act (PIPEDA)

The Personal Information Protection and Electronic Documents Act (PIPEDA) forms the backbone of privacy law in Canada. Understanding PIPEDA is critical for compliance with the various privacy laws that protect personal information.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • We may also send you additional information related to our services.
  • Marketing to our mailing list or continue to send emails to our clients after the original interaction has occurred.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can:

  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct or update any inaccurate or incomplete personal information.

Deletion: You can request the deletion of your personal information, subject to certain exceptions required by law.

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

MalcolmHomes.ca
#1-1413 McGill Road
Kamloops, BC V2C 6K7
Phone: 250-318-3092

Last Edited on 2024-08-08